It’s nearly the new year, which means it’s packed with all of the stress of family events, “new year, new you” expectations, ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Explore the challenges facing Pennsylvania's electrical grid as demand surges, driven by AI electrical grid innovations.

Pennsylvania’s electrical grid is at a critical crossroads, buckling under the pressure of rising demand with not enough ...

Naming generations is relatively recent, and then-People Magazine Editor Landon Y. Jones coined the term Baby Boomer. (He ...

The theory that a face can be captured and matched against vast repositories to generate investigative leads without notice ...

In 2025, artificial intelligence stopped being a future conversation and became a present reality. Around the world, ...

These days, people and their gadgets and apps are nigh inseparable. Here's what travel experts and seasoned travellers alike ...

There is an old adage that says predicting the future is harder than predicting the past. Nevertheless, I was again tasked ...

The next generation of noise reduction is currently being developed in R&D labs around the world. Take a look at what's to ...

Across workplaces and research labs, 2025 delivered a cluster of discoveries that quietly rewired what we think we “know” ...

When you look closely at these 40 “at-risk” jobs, what stands out is not how replaceable they are, but how deeply human they are at their core.