CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that a major beauty retailer has selected its Voice AI and Contact Center solution. The decision ...

A former teacher’s aide who was convicted of attacking a special needs student on the bus last year has learned her sentence.

A 63-year old man was found dead inside a tanker trailer in Annaville. It happened just before 1 p.m. Wednesday at the Fleet ...

As with previous tech transitions, IT and HR must collaborate to soften the impact of AI-fueled transformation on employees — ...

The private security industry has undergone significant transformations over the past five decades, with a notable shift toward employee-centered security models that prioritize workforce stability, ...

Boca West Country Club is building a new Employee Experience Center designed to support its more than 1,200 employees and ...

A fixture at the Correctional Service Center for decades, he and his stellar maintenance skills will be greatly missed.” ...

In a letter to House Democrats, OPM Director Scott Kupor touted the benefits of a new online platform in streamlining the ...

In today’s HVAC landscape, owners are inundated with comparison traps. They’re exposed to a parade of revenue snapshots ...

Nine new board members—five Veterans—bring expanded leadership, expertise, and lived experience to advance PsychArmor’s ...

For businesses, these problems hit close to home. Michele Asch, who owns and operates Twincraft with her husband, CEO Peter ...

The Texas data center and industrial markets are heating up, increasing the need for skilled contractors to handle the ...