Open source doesn't automatically translate into better paid support for customers. But it does offer a lot more options and aligns customers with vendors more tightly. Matt Asay is a veteran ...

Earlier this week, Microsoft Office standards chief Jim Thatcher quietly announced that Microsoft would add ”two additional formats for use: Strict Open XML and Open Document Format (ODF) 1.2. … [and] ...

Open source software (OSS) has become the backbone of modern technology, providing the foundation for countless businesses and applications. From operating systems like Linux to databases like MySQL ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--International Data Corporation (IDC) today published an IDC Innovators report profiling three companies that provide commercial support for a portion of the overall ...

One of the most persistent myths surrounding Linux and other open source software is that there’s no easy way to get good support. Just this week, for instance, we saw this claim used in Microsoft’s ...

Laravel Holdings Inc., the company behind the open-source Laravel PHP web application framework, announced today that it has raised $57 million in new funding from Accel Partners LP to support ...

Spotify has announced that it’s launching a Free and Open Source Software Fund to support independent open source projects. The company says the purpose of the fund is to bring attention to ...

SAN FRANCISCO — Of all of the virtues that backers of open-source software tout, widespread availability of enterprise-level support is not among them. In fact, a lack of support has been a drawback ...

Support for open source software is 'unbundled' from the software itself. That actually makes it much easier to get the right level of support at the right price. One great irony of proprietary ...