Your front desk is the heartbeat of your dental practice – the first voice patients hear, the scheduler of appointments that fill your chair time, and the problem-solver when emergencies arise. But ...

NEW YORK — Hilton and Hyatt are among the U.S. hotel brands that are saying goodbye to traditional, formal reception desks to make room for individual, pod-style desks that hotel executives said offer ...

This week at Enterprise Connect, 8x8 announced a new receptionist dashboard called Frontdesk. This product is 8x8’s first proof point of its XCaaS offering that combines UCaaS and CCaaS on a single, ...

Austin, the friendly front desk agent checking me in at the St. Regis Bal Harbour, probably didn’t know it, but about an hour later I would be joining him and another front agent, Brittany, behind ...