Fishbone diagrams are instrumental in problem-solving. Fishbone diagrams aren’t detailed by design but can help hone in on problem areas. While they are used in problem-solving, fishbone diagrams aren ...

This week’s column is my fifth and final column on root cause analysis tools for managers. In previous weeks I explained root cause analysis in general and three other great analysis tools; The Five ...

Indian Railways has decided to upgrade its process of accident enquiry. The national transporter plans to introduce industry-standard cause and effect analysis techniques such as Ishikawa (Fishbone) ...