There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Amazon has warned that scammers are monitoring customer complaints in social media posts and comments. Crooks then reach out to you. AARP is seeing an uptick in complaints from consumers who have been ...

Scams seem to have risen to a new level of ugliness in 2025, empowered by highly advanced technology such as AI. The Federal Trade Commission reported that consumers lost more than $12.5 billion in ...

LOUISVILLE, Ky. (WDRB) -- Reaching customer service agents can be tough since many companies don't even list phone numbers anymore. Now, Amazon has released a warning about a new surge in fake ...

BBB reminds consumers to use extra caution when publicly posting on social media to resolve an issue with a business. With impostor scams on the rise, fraudsters are creating fake customer support ...

Artificial intelligence has quickly become a trusted companion in daily life. Whether it’s asking a chatbot for help making a recipe at home, using a voice assistant to manage your busy schedule, or ...